Newark's Liberty Airport has come in last in a survey of airline passengers raking the largest airports in the US. According to NJ.com:
Newark did no better than third from bottom in any of the six customer satisfaction categories and finished last in three of the factors — airport accessibility, security check and terminal facilities.
Now, mea culpa, Johnny does not fly BUT he does make several runs a year through Newark Liberty to pick up and drop off his wonderful wife and family and friends from out of town. As for accessibility in the drop off and pick up department Johnny would like to offer a suggestion; Tell the police and or authorities out there just because they have a gun and a badge and wide brimmed hat does NOT give them the right to act like complete jagoffs which happens FAR too often. These clowns think because they are police they have to prove it. No, you don't. You should try being ambassadors to the flying public and break out the Lone Wolf McQuade impression when somebody is doing something serious. Waiting for a passenger does NOT rise to this level of safety threat.
Johnny can only imagine how BAD things are on the inside with the airport ranking 'second to last in baggage claim and third from last in check-in/baggage check process and food and retail services.'
Clean up your act Newark Liberty, give people a better impression, most of what ails you is free to fix.
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