Showing posts with label dave carroll. Show all posts
Showing posts with label dave carroll. Show all posts

Wednesday, August 19, 2009

Dave Carroll is back to take another pound of flesh off of United Airlines

You may recall the Jersey City Desk was all over this story back when Mr. Carroll's first video admonishing United Airlines for breaking his guitar due to employee neglect and abject stupidity had a mere 500 views on YouTube. Mr. Carroll promised United he would make three videos in this David vs Goliath tale of consumer woe, and the second video just hit yesterday.

Quite a few industry analysts said the impact of the first video was in the millions of dollars lost to United to which we say good. You brought this on yourselves thinking you could simply tell customers to "talk to the hand." Well as it turns out you came crawling to Mr. Carroll after the first video for absolution and he told you to talk to HIS hand.

You know what they say about payback.

Tuesday, July 7, 2009

You heard it here first kids, United Airlines has a problem on their hands

The public relations group at United Airlines, to quote one commenter on YouTube are "shitting kittens". Good luck not equating your company name with 'United Breaks Guitars' with Facebook, YouTube, Twitter and Blogs like this one all being fully able to draw attention to it.

This is bigger, this really gets at the Big Corp saying "sorry we're just not responsible for anything to you in any way anymore, just buy from us and shut up about it" to their paying customers.

Dave Carroll flew United Airlines. Dave Carroll looked out on the tarmac and saw his bands guitars being flung around by United baggage handlers. Dave Carroll's Taylor Guitar was destroyed. Dave Carroll the was told there was nothing they could do in every way imaginable and often in a rude fashion. Dave Carroll is a songwriter and lead singer in the Canadian band The Sons of Maxwell.

That's real bad news for United's PR staff. This video hit yesterday and is beginning to go viral in 4,3,2,1